Caleb Moye
IT Support & Networking · CompTIA A+, Network+, IT Fundamentals
Knoxville, TN · C.Moye1230@gmail.com · 865-604-7955 · LinkedIn
Profile
Motivated college student with a strong foundation in IT, backed by CompTIA A+, Network+, and IT Fundamentals certifications. Proven experience in technical support, web product management, and customer service. Hands-on background in IT troubleshooting, VoIP systems, and network fundamentals. Eager to bring my problem-solving skills and technical know-how into a dynamic IT environment while continuing to grow professionally in the ever-evolving world of tech.
Certifications
CompTIA A+ · CompTIA Network+ · CompTIA IT Fundamentals
Work Experience
Bacon & Company May 2024 – Present
IT and Web Store Team
- Developed a Raspberry Pi system using a Web API to retrieve order status data (e.g., Ready to Print, Waiting on POs, Reserved) and display it via a custom-soldered LED light strip, streamlining order workflow
- Designed and deployed a networked design spooler to enable operators to conveniently access files over a secured network connection
- Deployed a company-wide network infrastructure using Ubiquiti equipment (two 48-port switches, one 16-port switch, one 8-port switch, and a NAS)
- Manage product listings for vendor and customer web stores and assist with general IT troubleshooting across departments
RiverView Family Farm March 2022 – Present
IT Support and Customer Service
- Provide on-site IT support for POS systems and basic hardware troubleshooting
- Help manage daily store operations, including inventory, stocking, and customer transactions
- Maintain ice cream inventory and ensure smooth POS performance during peak hours
- Balanced tech support and customer service in a fast-paced retail environment
Technical Skills
Networking & Protocols
- TCP/IP, DNS, DHCP
- IP Addressing, Subnetting
- Network Troubleshooting
IT Support & Systems
- Hardware/Software Troubleshooting
- VoIP System Setup & Maintenance
- Windows OS, Basic Linux, Microsoft Office
- Webstore Management & Product Uploads
Cybersecurity Basics
- Firewalls, VPNs, Encryption
- Security Policies, Risk Assessment, Threat Models
- Basic Incident Response Procedures
- Basic Security Tools & Troubleshooting
Soft Skills
- Clear Communication (Tech & Non-tech)
- Analytical Thinking & Detail-Oriented
- Customer Service & Collaboration
Education
Pellissippi State Community College — A.A.S — Concentration in Cyber Defense (Expected Dec 2026)
Pellissippi State Community College — A.A.S — Concentration in Networking (Expected Dec 2026)
Farragut High School — Diploma (2024)